Exchanges & Returns
uniforMD – Premium Medical Apparel
At uniforMD, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward and transparent exchange and return process.
Eligibility for Returns and Exchanges
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You may request a return or exchange within 7 days of receiving your order.
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The item(s) must be unused, unwashed, and in original condition with all tags and packaging intact.
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Items showing signs of wear, damage, or alterations will not be eligible for return or exchange.
Non-Returnable Items
The following items are not eligible for return or exchange:
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Customized or personalized products
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Underscrubs (due to hygiene reasons)
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Items purchased under clearance or final sale
Exchange Policy
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If you wish to exchange a product for a different size or color, please initiate the request within 7 days of delivery.
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Exchanges are subject to product availability. If the requested product is unavailable, store credit or a refund will be offered.
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Shipping costs for exchanges will be borne by the customer, unless the exchange is due to a manufacturing defect or incorrect item sent.
Return Process
To initiate a return or exchange, please follow these steps:
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Contact Us at sunbeamglobal24@gmail.com or call 080-4896-9342 with your order number and reason for return/exchange.
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Our team will guide you through the next steps and provide the return shipping address.
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Once we receive and inspect the returned item, a refund or exchange will be processed within 5–7 business days.
Refund Policy
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Refunds will be issued to the original payment method or as store credit, based on your preference.
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Original shipping charges (if any) are non-refundable.
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Refunds are processed only after the product passes our quality inspection.
Damaged or Incorrect Items
In the rare event that you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. We will arrange a prompt replacement or full refund at no additional cost.
Contact Us
For any queries or to initiate a return or exchange, contact us at:
Phone: 080-4896-9342
Email: sunbeamglobal24@gmail.com
Address: A-11, Burari Transport Authority Road, Himgiri Enclave, Burari, Delhi - 110084